Thanks for shopping at Instatronics.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it to 1 Spanish Oak street Oak Glen Bellville.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Should Instatronics supply the incorrect product or if the product is damaged or faulty, Instatronics shall exchange the unit for a new one, provided that the damaged unit is returned in its original packaging with all warranty cards, manuals and accessories. Certain made to order items may only be returned for a replacement but not for refund.

Instatronics works on a seven-day refund policy, provided all details regarding refund is known.

Cash refunds will not be given, and any monies due will be paid back into the user’s bank account.

For any Queries on Refunds & Returns please contact our customer care service at sales@instatronics.co.za or phone us at 066 286 6636.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of Payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping

Costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us

If you have any questions on how to return your item to us, contact us at sales@instatronics.co.za or 066 286 6636.

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